Customer
service skills
Want to just dip your toe in or looking for additional guidance in one particular area? Then our workshops are just what you’re looking for.
A wealth of information
awaits you
awaits you
Skills for success
Customer service skillsAre you planning on becoming a customer service professional? Maybe you’re an entrepreneur who wants to understand how to ensure you deliver amazing customer service? Either way, this workshop is for you.
Are you planning on becoming a customer service professional? Maybe you’re an entrepreneur who wants to understand how to ensure you deliver amazing customer service?
This one-day workshop will help you to discover the secrets to excellent customer service, helping you to connect genuinely with future stakeholders, including employers, customers and colleagues.
By the end of this workshop, delegates will be able to answer the following questions:
1. What industry standards are currently used to define excellent customer service?
2. What are the main behaviours and skills you need to understand in order to consistently deliver positive customer experiences?
3. How do you develop your own personal and unique customer service brand?
4. How do you manage difficult and pressurised situations in a way that results in mutually beneficial outcomes for both your customer and your business?
This one-day workshop will help you to discover the secrets to excellent customer service, helping you to connect genuinely with future stakeholders, including employers, customers and colleagues.
By the end of this workshop, delegates will be able to answer the following questions:
1. What industry standards are currently used to define excellent customer service?
2. What are the main behaviours and skills you need to understand in order to consistently deliver positive customer experiences?
3. How do you develop your own personal and unique customer service brand?
4. How do you manage difficult and pressurised situations in a way that results in mutually beneficial outcomes for both your customer and your business?
Are you ready to improve your knowledge and skills for the better?
START HERE TODAY, LET’S CHANGE YOUR FUTURE
START HERE TODAY, LET’S CHANGE YOUR FUTURE
GET IN
TOUCH
TOUCH
Discover your most valuable self to become the master of your destiny.
Contact us today
07867 610 790
hello@journei.co.uk
We’re here for you,
to help in any way we can
Whether you have a burning question you want to ask or you’re ready to start your journey to a happier and more fulfilled life, we’re here for you. Ask away.
to help in any way we can
Whether you have a burning question you want to ask or you’re ready to start your journey to a happier and more fulfilled life, we’re here for you. Ask away.